Custom Shop OrdersUpdated a month ago
Our Custom Shop DIY guitar kits are made to order, allowing you to create a truly unique instrument. This page explains the production timeline, shipping process, and our cancellation policy.
Production Time
- Custom Shop kits are built to order based on your selected specifications.
- Standard production time is approximately ~7 months. This includes:
- Material selection
- Handcrafting and assembly
- Quality control
- Production timelines may vary due to material availability, customization complexity, or seasonal demand.
Shipping Process
- Once production is complete, your kit is shipped from China using trusted international couriers.
- Estimated shipping time is ~1 months, bringing the total estimated delivery to ~8 months from the date of order.
- We provide a tracking number once your kit leaves our workshop. You can track it at guitarkitworld.com/track.
- See our Shipping Policy for full details.
Cancellation Policy
Cancellations made after 5 days from the order date are subject to a $150 fee due to the start of custom production.
Returns & Refunds
Due to their custom nature, Custom Shop kits are non-returnable once delivered. For more details, see our Returns & Refund Policy.
Need Help?
If you have questions about your Custom Shop order, production updates, or shipping, contact our support team with your order number and we’ll be happy to assist.